Accompaniment

Siveco Hellas engages professional teams: “Project Managers”, “Project Leaders”, “Consultants”, “Trainers”, “Developers” to guide you in your Coswin CMMS projects:

• Coswin Implementation
• Coswin Migration
• CMMS Extension or reorganization

The implementation of CMMS software is a fundamental innovation for your company. This implementation can produce modifications among users’ practices. The personnel’s impact must therefore always be taken into account during the project.
“Change Management” aims to ease the acceptance of changes induced by the implementation of the new project and reduce rejection factors.

• Users’ involvement
• Communication
• Training
• Documentation
• Assistance

These are key factors of a successful project and Siveco Hellas can help you by bringing all its expertise in order to configure your Coswin CMMS solution according to the requirements.

Our teams are Coswin CMMS solution experts and include specialists in all maintenance trades. Our clients therefore can be assured that a relevant expert will resolve any issue before, during and after Coswin’s implementation.

Speed Coaching

Once Coswin is set up, Siveco Hellas can propose to its customers Speed Coaching, a personalized accompaniment to exploit Coswin capabilities to their fullest.

We offer 2 types of speed coaching:

• Functional Speed Coaching, to optimize your daily use of Coswin.
• Speed Coaching Administrator to optimize your technical knowledge in order to save time on the administration of Coswin.

Our consultants coach your users individually during two hours sessions which are designed specifically to answer any user questions and to optimize their daily operations.

The stages of Speed Coaching:

• Firstly, we develop and validate the coaching plan: all users to be coached are listed and a detailed schedule is developed, allocating two hours to each user.
• Secondly, the coaching session takes place: here the user is asked to describe his/her interaction with Coswin and any problems encountered. Our consultant then takes this into account, relying on his/her expertise and in-depth knowledge of the product to provide the best solution in each instance, optimizing the daily use of Coswin.
• In the final stage a closure meeting is held where all users can share and discuss their thoughts and ideas. This session is held to reinforce what has already been learned individually and to provide a synthesis of the different solutions suggested, so that all users can gain a deeper understanding of Coswin functionality.

The results are immediate! You will see an instant improvement in efficiency and user ability, following these professionally run and developed courses.

Our teams have the knowledge to assist you regarding the architecture of the environments (operating systems/databases) with which Coswin is compatible. Therefore, our clients can be assured that Coswin CMMS will be integrated in their respective architectures with optimum performance.

Our scope of actions:

• Analysis of the architecture to implement.
• Installation of the environment.
• Reduction of DAT and exploitation files.
• Environment update and migration.
• Change of servers.
• Audit of existing architecture.

In order to ease Coswin CMMS implementation and save time, our consultants can recover your existing data from any other CMMS solution, Excel files or other Databases. Then, they can import them into Coswin.
This is done easily via our standard Tools (clic clac, IDE etc.).
Thanks to the simplicity and speed of our import modules, you will easily manage your data import in your Coswin CMMS without losing any of your old application’s data.

If you don’t have the necessary resources to customize Coswin, you can rely to the Siveco Hellas project team for:

• Screen Customization.
• Data Recovery File Preparation.
• User Profile Preparation.
• Indicator Creation or Customization.
• Personalized Documentation (blueprint files, training support files, user manuals etc.).

You will have the guarantee of a quality result in the shortest possible time frame.